Built With Care. Backed by TOCOWAY

TOCOWAY is built around clear specifications, practical performance, and dependable support. From the bike itself to replacement parts and after-sales service, our goal is simple: give riders products they can understand, maintain, and enjoy for the long run.

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Frequently Asked Questions

Everything you need to know before your first TOCOWAY ride.

How long does U.S. delivery take?

Estimated delivery for U.S. orders is approximately 7–10 days under normal shipping conditions. Tracking information will be provided once your order has been dispatched. Delivery times may vary depending on destination, carrier operations, weather, holidays and other circumstances.

What warranty does TOCOWAY provide?

TOCOWAY complete electric dirt bikes are backed by a 1-year limited warranty. Eligible non-consumable accessories include a 90-day limited warranty. Wear items and consumables, including tires and brake discs, are not covered. Please refer to our Warranty Policy for complete terms and exclusions.

Can I return my TOCOWAY bike?

Eligible products may be returned within 30 days, subject to the terms and conditions of our Return & Refund Policy. Please contact TOCOWAY Support before sending any product back so our team can provide the appropriate return instructions.

Will TOCOWAY replacement parts be available long term?

Yes. TOCOWAY is committed to the long-term availability of replacement and upgrade parts. Our goal is to make it easier for riders to maintain, repair and customize their bikes over time.

Is the TOCOWAY M7 street legal?

The TOCOWAY M7 is designed primarily as an off-road electric dirt bike. Rules for riding electric dirt bikes on public roads, trails, parks and other areas vary by state and local jurisdiction. Always check and follow the laws and regulations in your area before riding.